Talk to Spot Case Intake
Omnichannel Intake
Any channel, any case type.
One AI-driven platform.
Case types across your organization, captured with care.
Spot brings incident intake to the tools people already use: mobile browsers, WhatsApp, email, and a voice hotline built for frontline teams. Whether an employee flags harassment, a supplier blows the whistle, or a supervisor logs a corrective action, Spot conducts a responsive interview, produces an audit‑ready record, and routes the case to the right team for investigation or approval.
Mobile Web App
Texting
Web Forms
Frontline Workers Hotline
Web app, accessible on desktop or mobile
Report issues in seconds—no install, no login, no barrier to reporting.
Launchable via QR code or custom link. Works on any browser running on iOS, Android, Windows, macOS, or shared devices. Use as an entry point for case types across your organization.
As simply as texting
Adaptive AI questioning clarifies dates, witnesses, and other details in real time. Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.
Best practices, thorough intake
AI-guided interviews apply best practices—free of judgment or bias—for thorough intake.
Simple forms for straightforward incidents
Prefer a static form? Spot can give employees the option to message with the AI or to simply fill out a form.
Two‑way, anonymous
Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.
From inbox to structured incident report.
Dedicated intake address (e.g., speakup@yourco.com) auto‑forwards to Spot.
AI review extracts key facts and follows up with reporters for missing info.
Threaded replies stay synced to the case file, preserving chain of custody.
Two‑way, anonymous‑optional follow‑ups without revealing reporters' email addresses.
Frontline Workers Hotline
A modern helpline for the deskless majority.
Voice intake works on basic Internet-enabled phones—no apps to install and no logins makes Spot perfect for warehouses, clinic floors, and field sites.
Structured report available minutes after the call ends.
Mobile-first, 24/7 accessibility eliminates barriers to entry; employees can speak up in real time, when incidents are fresh in their minds.
Ability to add an email address for anonymous-optional follow-up.
Meet global teams where they already chat.
WhatsApp Business integration with end‑to‑end encryption intact. AI summaries deliver clean, structured data. Seamless hand‑off to investigators without exposing personal numbers.
Core Omnichannel Intake Features
Enterprise-grade capabilities that turn every channel into trusted intake.
- AI-powered interviews
- Conversational AI applies proven investigation techniques—free of judgment, bias, or awkward pauses.
- Adaptive questioning
- Omnichannel access
- Frontline-ready
- Instant, audit-ready reports
- Seamless escalation