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Handbook

Effective Date: October 1, 2023

Harassment and Discrimination Legal Handbook

This Spot handbook does not constitute legal advice. We hope that it acts as useful guidance for understanding the legal concepts of harassment and discrimination. For now, Spot only offers specific guides for people working in the US and the UK. While much of the information in this handbook applies more generally, please check the situation in your own country or region for more specific guidance.

People working in the US

Getting Started

I don’t know whether what happened to me was harassment or discrimination. Should I still use Spot?
Yes! Although we provide some guidance below, it’s not your job to decide whether what happened was harassment or discrimination. When employers are told about inappropriate incidents, they are far more likely to act. If what happened made you feel uncomfortable or that you were being unfairly or badly treated, use Spot to report it and leave it to your employer to investigate.

Does it matter in which state I work?
Yes. Each state has its own laws covering workplace discrimination, and they do vary. We have tried to provide some guidance to federal laws, which set the basic framework for state laws.

Definitions, Examples, and the Basics

What is discrimination?
There are two main types of discrimination:

Some examples of disparate impact discrimination might be:

What is harassment?
Harassment occurs when someone at your workplace subjects you to:

The person harassing you can be your supervisor, another supervisor, a colleague, your employer’s agent, or a non-employee (such as a client or customer).
Generally, annoyances and isolated incidents (unless extremely serious) will not amount to unlawful harassment. Some examples of harassment may include:

What is sexual harassment?
Sexual harassment is similar to non-sexual harassment but the ‘unwelcome conduct’ will be things like unwelcome advances, requests for sexual favors, comments of a sexual nature, or unwelcome sexual touching.

Some examples of sexual harassment may include:

Is my employer responsible if a supervisor harasses me at work?
If a supervisor harasses you and this results in a hostile work environment, your employer will be liable unless it can demonstrate that:

Your employer will always be liable for harassment by a supervisor that results in negative consequences for you, such as being fired, not being promoted, or losing wages.

Is my employer responsible if someone other than a supervisor harasses me at work?
Your employer is only liable when you are harassed by a (non-supervisory) colleague or a non-employee (such as a client, customer, or independent contractor) if they were negligent in failing to prevent the harassment from taking place:

The things that would be taken into account include:

Do I need to make an internal complaint about harassment?
If you’ve been harassed by a manager or supervisor, you may need to make an internal complaint to preserve your claim (if you want to take legal action farther down the line). The reason for this is that if your supervisor harasses you and creates a ‘hostile work environment,’ your employer may have a defense if it can show that it provided you with a complaints process and you failed to report your harassment to them. One way you can avoid this is by submitting a Spot report to your employer. You may also wish to use your employer’s internal complaints procedure.

What about bullying that’s unrelated to any protected class?
If you have been or are being treated badly by your colleague or manager, and the behavior is not related to any protected class, this may be considered bullying. Workplace bullying is not unlawful. However, if you’re being bullied, then we encourage you to use Spot to report it to your employer. Bullying can have a significantly negative effect on you and your workplace, and your employer may want to deal with it.

What if I am treated badly as a result of complaining about discrimination or harassment?
Such treatment would be unlawful and amount to retaliation.

What is retaliation?
Your employer is not allowed to treat you negatively because you engaged in ‘protected activity.’ Engaging in protected activity includes any of the following:

Even if your complaint of discrimination or harassment is not upheld (by your employer or by a court), you can succeed in a claim for retaliation as long as you can show that you reasonably believed that your employer was engaged in wrongful discrimination. Examples of retaliation include:

Does my employer have to provide ‘reasonable accommodations’ to me?
Disability If you have a disability, your employer is required to provide reasonable accommodations to you, unless doing so would cause it significant difficulty or expense (‘undue hardship’). If they fail to provide this, they will be in breach of the law.

A ‘reasonable accommodation’ is any change in the work environment (or in the way things are usually done) to help a person with a disability apply for a job, perform the duties of a job, or enjoy the benefits and privileges of employment.

Examples might include:

‘Undue hardship’ means that the accommodation would be too difficult or expensive in light of your employer’s size, financial resources and organization needs. Your employer cannot refuse to provide accommodations just because it involves ‘some’ costs.

Religion/Belief Your employer is required to reasonably accommodate your religious beliefs or practices, unless doing so would cause them more than a minimal burden on the operations of their organization.

Examples might include:

Your employer does not have to provide accommodations if doing so would cause them undue hardship. Examples might include the accommodation being costly, compromising workplace safety, or infringing on the rights of others.

What is a ‘protected class’?
These are specific things about you that might distinguish you from other people. The following are regarded as protected classes that you might be a member of:

Do I have to be a member of a protected class to be discriminated against or harassed?
No. Discrimination and harassment is also unlawful when it occurs:

Does my condition count as a disability?
You can have a ‘disability’ in one of three ways:

Is an employer ever allowed to discriminate against me?
Yes, in very limited circumstances.

Am I entitled to protection against harassment and discrimination?
In the employment context, you’re generally entitled to protection against harassment and discrimination if you are:

You’re generally not entitled to protection if you’re an independent contractor.


People working in the UK

Getting Started

I don’t know whether what happened to me was harassment or discrimination. Should I still use Spot?
Yes! Although we provide some guidance below, it’s not your job to decide whether what happened was harassment or discrimination. When employers are told about inappropriate incidents, they are far more likely to act. If what happened made you feel uncomfortable or that you were being unfairly or badly treated, use Spot to report it and leave it to your employer to investigate.

Definitions, Examples, and the Basics

What is discrimination?
There are two main types of discrimination:

Some examples that might amount to indirect discrimination:

What is harassment?
Harassment occurs when someone at your workplace subjects you to:

Some examples of harassment may include:

What is sexual harassment?
Sexual harassment occurs when someone at your workplace subjects you to:

This can include verbal, non-verbal, and physical conduct—including sexual advances, sexual touching, sexual jokes, displaying porn, and sending emails of a sexual nature.

Some examples of sexual harassment may include:

What if I’m treated badly because I rejected the person harassing me?
Another form of harassment occurs when:

If I think I’ve been harassed, whose perspective matters?
In many cases it will be easy to know whether something amounted to harassment, but in others it may be more difficult. Harassment has a subjective and an objective element:

Because there’s a subjective element, exactly the same conduct can amount to harassment of one person but not another. For example, you and your colleague Adam may both be Jewish, but you find a long-running series of comments about Jewish people having lots of money to be anti-Semitic and feel that it creates an offensive environment for you, whilst Adam laughs it off and says it doesn’t bother him. This likely means that you’ve been harassed, but Adam has not.

Is my employer legally responsible if someone harasses me at work?
In most cases, your employer will be liable for the actions of any employee who harasses you, but will not be responsible if customers or clients harass you. However, your employer may have a defense if it can show that it took all reasonable steps to prevent the employee from carrying out the act. These are likely to include:

What about bullying that’s unrelated to any protected characteristic?
If you’ve been or are being treated badly by your colleague or manager, and this is not related to any protected characteristic, this treatment may be considered bullying. Workplace bullying is not unlawful. However, if you’re being bullied, we encourage you to use Spot to report it to your employer. Bullying can have a significantly negative effect on you and your workplace, and your employer may want to deal with it.

What if I’m treated badly as a result of complaining of discrimination or harassment?
This would be unlawful and amount to victimisation.

What is victimisation?
Victimisation is when your employer subjects you to a detriment (treats you negatively) because you did a ‘protected act.’ A protected act includes:

Even if your complaint of discrimination or harassment is not upheld (by your employer or by an Employment Tribunal), you can succeed in a claim for victimisation as long as your protected act was done in good faith. Examples of victimisation might include:

Am I protected if I witness discrimination or harassment and report it?
Yes. If you see a colleague discriminating against or harassing another colleague and you report this, you’re protected. Any negative treatment of you for reporting it will also amount to victimisation.

Examples might include:

If I have a disability, are there other forms of discrimination?
Yes, there are other specific types of discrimination that apply only to those who have a disability.

Examples include:

Failure to make reasonable adjustments
In certain circumstances, your employer has a duty to make reasonable adjustments to your role. This applies where your employer applies a ‘provision, criterion or practice’ that causes you a substantial disadvantage in comparison to people who don’t have your disability, or the physical features of the work environment cause you a substantial disadvantage in comparison to people who don’t have your disability.

For example:

In these situations, your employer has a duty to make reasonable adjustments to try to avoid or reduce that disadvantage. Common examples include:

What is a ‘protected characteristic’?
These are specific things about you which might distinguish you from other people. The following are regarded as protected characteristics:

Do I have to have a protected characteristic to be discriminated against or harassed?
No. Discrimination and harassment is also unlawful where it occurs:

Does my condition count as a disability?
To be regarded as having a ‘disability’ under the law, you must have:

Examples include:

Some conditions (such as cancer, HIV infection, and multiple sclerosis) are always considered a disability, from the time of diagnosis.

Is an employer ever allowed to discriminate against me?
Yes, in very limited circumstances. Some of these are:

However, to rely on this, the organization must be able to show that the requirement:

Am I entitled to protection against harassment and discrimination?
In the employment context, you’re generally entitled to protection against harassment and discrimination if you are:

You’re not legally entitled to protection against harassment or discrimination if you are:


Anonymity

What are the options for making an anonymous complaint of harassment or discrimination?
There are various levels of anonymity that you might want to use when making a complaint. Spot offers the option to keep a complete record of the incident for yourself but delete identifying details from the report you send to your employer.

  1. Stay completely anonymous and don’t identify the perpetrator (e.g. ‘there is a culture of sexism in team meetings, including harassing comments and women being constantly interrupted, and I’d like it to stop, but I don’t want to name any names.’)
  2. Stay completely anonymous but identify the perpetrator (e.g. ‘John Smith keeps on making racist jokes to me and it’s making me really uncomfortable, but I’m scared of what he’ll do if he finds out I’ve complained.’)
  3. Identify yourself to your employer, but ask them not to disclose your identity to the person against whom you’re making a complaint (e.g. ‘My name is Rebecca Jones. My manager, Frank White, has been slapping my butt and saying that women employees are only useful as ‘eye candy.’ I need to keep getting shifts, so I don’t want to identify myself to him, but this is making every day at the office awful, and I want you to speak to him.’)
  4. Identify yourself but don’t identify the perpetrator (e.g. ‘My name is David Blin. Lots of my colleagues keep making Jewish jokes and I’d like it to stop, but I don’t want to get any of them into trouble.’)
  5. No anonymity—identify yourself and the perpetrator (e.g. ‘My name is John Francis. I have just missed out on a promotion for the second year in a row, and I think that it is because I have dyslexia and my manager, Damian Johnson, doesn’t think I can cope. He has also refused to make reasonable adjustments for my disability, such as giving me extra time to do written tasks or allowing someone else to check over external letters that I send.’)

What are the legal consequences of making an anonymous complaint?
If you make a completely anonymous complaint to your employer (i.e. not giving your name or identifying details), then your employer is unlikely to be able to take disciplinary action against the alleged perpetrator but may be able to conduct a more general investigation to see if there are issues raised by others.

There shouldn’t be any negative consequences for you as a result of making an anonymous complaint, as long as it’s done in good faith. If your employer works out who you are and treats you negatively as a result, this will amount to retaliation and be unlawful.

If you want to file a complaint of discrimination or harassment with the EEOC, you will need to provide your name. However, if you want to remain anonymous, you can get another person or organization to file a charge on your behalf.

Legal Responsibility and Lawsuits

What legal responsibility does my employer have to investigate my report of discrimination or harassment?
If you report that you‘ve been harassed by a supervisor who has created a ‘hostile work environment,’ your employer is required to:

If your employer fails to do so, it is likely to be held responsible for any ongoing harassment. Some state laws also place obligations on your employer. For example, in California, an employer is required to promptly investigate any claim of discrimination, harassment, or retaliation.

Remember, any action your employer takes that has a negative impact on you (such as moving you to a lesser role or suspending you) will likely amount to retaliation.

What if I want to bring a lawsuit against my employer?
Spot is a recording and reporting tool—we do not provide legal advice or assistance in bringing suit against your employer. If you decide that you want to bring a lawsuit against your employer, we recommend that you seek legal advice, either from an attorney or a free legal advice agency.

If you’ve been discriminated against or harassed and want to bring a lawsuit, you must first file a charge with the Equal Employment Opportunity Commission (EEOC). If someone you know has been discriminated against or harassed, you can file a charge on their behalf as a ‘John Doe’ or ‘Jane Doe’ to protect their identity. The EEOC will then investigate the complaint. If they establish that discrimination has occurred, they will attempt conciliation with your employer to try and achieve a remedy. If conciliation is unsuccessful, the EEOC may choose whether to bring a suit in federal court.

If the EEOC chooses not to sue on your behalf, you will receive a ‘right to sue’ letter and you can then file your own suit within 90 days. Some states and cities have bodies similar to the EEOC. These bodies may provide alternative ways to bring a suit. If you want to bring a suit, there is usually a 180-day time limit from the date of the violation to notify the EEOC (extended to 300 days if there’s a state or local agency enforcing a law prohibiting discrimination or harassment on the same basis). Remember, the time limits and the process may vary in different states.

What about equal pay?

Under the Equal Pay Act, it’s unlawful for your employer to pay different wages to men and women if they perform substantially equal work in the same workplace. It is the duties of your jobs, rather than titles that determine whether the jobs are substantially equal. All forms of pay are covered by this law—including bonuses, overtime, stocks, holiday pay, and other benefits. Unlike with other forms of discrimination and harassment, if you think that you aren’t receiving equal pay, you can go directly to court. Suits for equal pay are often complex; however, you may wish to use Spot to document conversations in which you found out about unequal pay or to anonymously report an issue regarding unequal pay.

Are there any time limits to using Spot in the legal context?
We encourage you to use Spot to record your experience as soon as possible after the event occurs. Your memory will be better, and it will increase the reliability of your evidence. Important: if you want to bring a lawsuit, you must notify the EEOC within 180 days of the violation (extended to 300 days if there is a state or local agency enforcing a law prohibiting discrimination or harassment on the same basis). The time limits usually apply to each event. For example, if you weren’t given a bonus and you think that was because of your race, and then a year later you’re fired and you think that was also because of your race, these are two separate events and the deadline applies to each. The exception to this rule is that if you’re suffering from ‘ongoing harassment,’ you only need to file your charge within 180 (or 300) days of the last incident. However, if something happened a long time ago and continues to affect you, we still encourage you to use Spot. For one thing, your memory of the event is likely to be better now than it will be two years down the line. For another thing, it’s better late than never to inform your employer if you think that there’s something it can do about discrimination or harassment.